Terms

Updated November 13, 2026

1. Our business and this website

Jayven Nhan operates this website under the jven AI brand, based in Ottawa, Ontario, Canada. This website is for dental implant practice owners and business decision-makers. It is not a patient-intake or medical service.

2. Booking a review

The 30-minute review is complimentary. Booking a review does not start a paid service, authorize an advertising campaign or require a purchase. Give accurate business details and confirm that you can discuss the clinic’s needs.

Booking takes place on Cal.com. A visit to a calendar is not a confirmed appointment; complete its booking process and look for confirmation.

3. What we offer

We present two separate services:

• Implant advertising and consultation booking: targeted Meta advertising, practice-approved administrative qualification and follow-up, and a connected booking process.
• Existing-inquiry follow-up: an installation that connects inquiries a clinic already receives to approved replies, follow-up and booking. New lead generation is outside this installation’s scope.

A written agreement will specify the selected service, deliverables, supported systems, responsibilities, timing and how the work will be checked. A page visit or review call does not replace that agreement.

4. Fees and advertising spend

Service fees, billing dates, currency, applicable taxes and any advertising budget must be agreed before paid work begins. Advertising spend is separate from our service fees. The agreement will identify who pays the platform and how spending is authorized.

The advertising and follow-up service requires a minimum monthly total investment of $6,000 USD across service fees, required software and advertising. The proposal itemizes these costs. Existing-inquiry follow-up is scoped and priced separately. This website does not collect payment or enroll you in a subscription.

5. Booking commitment and responsibilities

For full-arch implant practices generating $100K+ USD in monthly practice revenue, the advertising and follow-up offer commits to 10 qualified implant consultations booked within 60 days of campaign launch, or a refund of the service fees paid for that 60-day campaign. The minimum monthly total budget is $6,000 USD across service fees, required software and advertising; the written agreement itemizes the required media allocation before payment.

A qualifying booking is a unique new adult inquiry from the agreed service area, interested in full-arch implants, with valid contact details, who chooses a consultation time. Duplicate, test and cancelled bookings are excluded; a rescheduled inquiry counts once. Bookings and any cancellations are reconciled at the end of the 60-day period. A booking is not a guarantee of attendance, clinical suitability, financing approval, accepted treatment or revenue.

The 60 days begin when the agreed campaign launches, with its launch date recorded. Before payment, the agreement defines approved qualification criteria, booking attribution and tracking, available appointment capacity, required access and approvals, funding responsibilities, and the refund request and processing steps. Any effect of an agreed pause or failure to provide agreed inputs must be stated before payment; the period is not silently reset. Qualification is administrative; clinical and treatment decisions remain with the dental practice, and financing approval remains with the relevant provider.

The separately scoped existing-inquiry follow-up installation does not include this numerical booking commitment.

The clinic approves its claims and administrative messages, provides authorized access to the agreed systems and remains responsible for clinical questions and treatment decisions. Both parties must meet the legal and platform requirements that apply to their roles. Patient-data handling requires separate arrangements before access is provided.

6. Third-party services

Scheduling, advertising and other connected tools are operated by their respective providers. Their approvals, rules, availability and account restrictions can affect delivery.

jven AI is an independent business and is not affiliated with or endorsed by Meta or Facebook.

7. Refunds and billing issues

There is no fee to refund for the review call. If the advertising and follow-up campaign falls short of the agreed 10 qualified bookings within its 60-day period, the commitment covers all service fees paid for that campaign period, including any setup fee charged for that campaign. It excludes advertising-platform spend and separately itemized third-party software charges. The agreement records how bookings are reconciled and how the service-fee refund is requested and processed before payment. Other refunds and unused prepaid fees are addressed in the signed agreement.

Advertising-platform charges and refunds are subject to the platform’s terms and the agreed payment arrangement. We cannot promise a platform refund. Report a suspected duplicate or incorrect service charge through the contact route agreed for your account so it can be investigated and any confirmed error corrected.

8. Cancellations and rescheduling

For a review call, use the cancellation or rescheduling options in your Cal.com confirmation. No review cancellation fee is charged through this website.

For paid services, the agreement must state the initial term, any renewal, notice period, work or fees during notice, outstanding ad spend and account-access handover. Booking a call creates no service commitment or cancellation charge.

9. Materials and updates

Website content, branding and third-party materials remain subject to their respective owners’ rights. A service agreement will define ownership and permitted use of client deliverables.

Updates to this page do not amend an existing signed agreement. Governing law, dispute procedures and any limits on liability must be settled in that agreement, subject to applicable law.

10. Contact

Operator: Jayven Nhan, trading as jven AI. Location: Ottawa, Ontario, Canada. Email hello@jven.ai for business inquiries.